It will probably say “You don’t have any reservations”, since you are trying to make a reservation.

Tap Bring in for Repair and find a location and date and time and then tap Reserve.

Note that some problems will only let you receive support via phone calls or live chat sessions. For the purpose of this article, we selected iPhone X and then Repairs & Physical Damage and “Buttons not working”.

Open the Apple Support app (if you do not have it, launch the App Store and download and install it – or click here).

iOS device / Apple Support App and Genius Bar appointments (the easiest way)

You can make a reservation via the Apple support web site.ġ.

There are two ways to make a Genius Bar reservation at an Apple Store: They can do repairs, but you have to pay for non-warranty services if your device is not covered by the Apple warranty, an AppleCare plan. Most of the services they provide are free. They can answer your questions, provide personal supports, and offers repairs. The main jobs of the Geniuses are to help Apple users with hardware and software. The Genius Bar employees, called Geniuses, are specially trained and certified Apple experts. When you have questions or need support for your Apple products, such as Mac, iPod, Apple TV, or iPhone, you can get expert advice and training at the Genius Bar in any Apple Retail Store. The Genius Bar is a hands-on technical support station located inside Apple’s retail stores. It seems that Apple wants to offer support mainly via online live chat or phone calls. Apple has made it a little bit difficult now. This article explains how you can make an Apple Genius Bar appointment.Īpple has recently changed how genius bar appointments are made. You can schedule a reservation time online before coming in. In order to visit the Genius Bars, you may need to make a reservation. Employees of the Genius Bar, called Geniuses, specially trained to help customers with Apple hardware and software. This support is offered by the Genius Bar stations. You may have to bring your device to your nearest Apple Store.Īpple offers tech support inside every Apple Retail Store. However, you may need to get hands-on, personal support and help from an Apple expert, especially if you are having a hardware problem (like a cracked screen problem, water damage, etc). Some of the support options include (a) phone (b) live chat (c) email support. Facebook Twitter Pinterest LinkedIn Print Emailĭo you have a problem or a question relating to your Apple products? Apple offers a variety of tech support options for its customers.

Genius bar reservation